Privacy Policy​​

We value your privacy very highly. Please read this Privacy Policy carefully before using the Duda Plumbing website (the “Website”) operated by Duda Plumbing, a Limited Liability Company formed in California, United States (“us,” “we,” “our”). This policy contains important information regarding your privacy and how we use the information we collect.

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Your access to the Website is conditional upon your acceptance of this Privacy Policy, which applies to all visitors, users, and others who access the service. By using the Website, you agree to these terms.

1. Information Collection
We collect information that you voluntarily enter on our Website or provide to us through communication. This includes:

• Name

• Postal / Shipping address

• Phone number and Email address

• Domain name and IP address (used for technical diagnostics and site optimization)

• Browser type, operating system, and referral data
   

2. Information Use
We use the collected information primarily for internal purposes to provide and improve our plumbing services. Specifically, we use your data for:

• Performing Services: Scheduling and completing plumbing repairs and installs.

• Customer Support: Responding to inquiries and providing estimates.

• Marketing: Sending updates on specials or new services (which you may opt-out of at any time).

• Security: Detecting and preventing security incidents or fraud.
   

3. Security
We follow industry standards to protect your information both during transmission and once received. Sensitive data (such as credit card info) is encrypted and transmitted securely via HTTPS. Offline, only employees who need the data for a specific task (e.g., billing or dispatch) are granted access to personally identifiable information.
4. Analytics & Cookies

• Analytics: This Website uses Google Analytics to understand user behavior. You can opt-out here: https://tools.google.com/dlpage/gaoptout/.

• Cookies: We use cookies to identify repeat visitors and improve site access. You can disable cookies in your browser settings, though it may limit some site functionality.
   

5. Sharing of Information
We will not sell your information to third parties for mass marketing. We only disclose personal information if required by law or to:

• Comply with legal processes or government requests.

• Protect and defend the rights or property of Duda Plumbing.

• Identify persons violating the law or misusing our Website.
   

6. Text Communication & SMS
By providing your phone number, you authorize Duda Plumbing to send text messages (SMS) regarding service updates, appointments, and promotions.

• Consent: Your mobile phone number will not be shared with third parties for marketing purposes.

• Opt-Out: Reply “STOP” to any message to unsubscribe instantly.

• Rates: Message and data rates may apply.
   

7. External Links
Our Website may contain links to other sites. We are not responsible for the privacy practices of external websites and encourage you to read their policies upon leaving our site.

8. Consent & Changes
By using this Website, you consent to our Privacy Policy. We reserve the right to update this policy at any time. Any changes will be posted on this page, and we encourage you to review it frequently.

9. Contact Us
If you have questions regarding this policy or feel we are not abiding by these terms, please contact us immediately:
Duda Plumbing Phone: [(714) 726-2118] Mailing Address: [Insert Business Address, e.g., Costa Mesa, CA]